Conflict Resolution in the Workplace Approved by CPD
Elite Personnel Training are pleased to offer a comprehensive online course on dealing with conflict in the workplace.
You will learn how to Talk with the other person and focus on behaviour and events, not on personalities we will help you improve so you can listen carefully to individuals which will help you identify points of agreement and disagreement so together you can prioritize the areas of conflict and develop a plan to work on each conflicting point raised you will have the training to follow through on your plan and the build on your success here at Elite Personnel Training we will build these skill sets with you and help and encourage you through this course.
- The Causes and Symptoms of Conflict at Work
- Resolving Conflict
- The Five Conflict Modes
- Using the Modes
- Making Positive Outcomes
Duration 45 mins*
*The course duration is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions. Learners full name and valid email address are require to register for this online course, please allow 48 hrs for delivery via email of your login details. All prices shown are excluding VAT.